Digital India Corporation (DIC) has one junior job in application support. You need a bachelor’s degree in any subject and one to two years of support experience. The last date to apply online is 18 November 2026.
If you have worked on a helpdesk or in technical support, this could be your next step. Let us look at what the job means. You can see more updates on our Latest Jobs page.
DIC Application Support Job: Overview
| What | Details |
|---|---|
| Post | Junior: L1 / L2 Application Support |
| Openings | 1 |
| Experience | 1 to 2 years |
| Location | Delhi/NCR |
| Last Date | 18 November 2026 |
Latest Recruitment Update
DIC listed this job on 3 November 2026, with 10 other posts. It is one of three junior roles on the list.
Important Dates
You must apply by 18 November 2026. Shortlisted people will hear about the interview later.
Vacancy and Category-wise Details
There is one opening, without a category split.
Who Can Apply?
- You have a bachelor’s degree in any subject.
- You have one to two years in application or technical support.
- You are ready to work in support rotations.
Educational Qualification
Any degree is accepted, so you do not need a computer science background. But you should understand how web applications work at a basic level.
What Are L1 and L2?
Support teams often work in levels:
- L1: the first person who answers a user. They solve common problems, such as login trouble.
- L2: handles harder issues that need more checking.
- L3: the developers. They fix actual bugs in the code.
In this job, you handle L1 and L2 tickets. If something is a real bug, you pass it on to L3.
What Will You Do Every Day?
- Reply to users, and solve tickets.
- Watch the system’s health on monitoring tools.
- Do basic troubleshooting, and raise alerts.
- Help new government offices and users to get started.
- Update help documents and FAQs.
- Track whether tickets are solved on time.
Skills You Should Build
| Skill | How You Can Practise |
|---|---|
| REST APIs | Try simple requests using a free tool like Postman |
| Monitoring | Learn what a health dashboard shows |
| Ticket writing | Write clear notes on what you checked |
| Communication | Practise explaining problems simply |
The right-hand column is our own suggestion. ITIL awareness is also an advantage, and many free introductions to it are available online.
Age Limit and Application Fee
The notice mentions no fee, and gives no age number for this post.
Salary Details
DIC has not stated a salary. It will depend on your experience, within project rules.
Selection Process and Exam Pattern
There is no written exam in the notice. DIC scores applications on education, experience and similar points, and calls the shortlisted people for an interview. In the interview, a common question could be how you handled an angry user or an urgent problem, so think of a real example. That tip is ours.
How to Apply
- Read the advertisement PDF.
- Visit the application portal.
- Select Junior: L1 / L2 Application Support.
- Fill in your details, and attach your resume.
- Submit the form, and save a copy.
If you work in a government office or PSU, you need a No Objection Certificate.
Things to Remember
This is a temporary contract under a project. You should be comfortable with rotational work, which may mean different shifts. Please ask about the exact timings at the interview, since the notice does not explain them.
Other Roles in the Same Advertisement
If this post does not match your experience, you can look at the others. All have one vacancy each:
- 1 to 2 years: Junior Backend or Mobile Developer, Junior QA and Security Support, Junior L1 or L2 Application Support
- 3+ years: Full Stack Developer, Frontend Developer, QA Tester
- 4+ years: DevSecOps Engineer
- 5+ years: Product Manager, AppSec Specialist
- 6+ years: Platform and Security Engineer
- 8+ years: Manager, Development, Support and Onboarding
What Is Digital India Corporation?
DIC is a not-for-profit company set up by the central government’s Ministry of Electronics and IT. It helps to run the Digital India programme, and it works on technology for government services, health and payments. It is not a regular government department, so these jobs are project contracts and not permanent government posts. The advertisement says that DIC is an Equal Opportunity Employer, and that it will use your personal details only for recruitment.
Important Links
| Link | Open |
|---|---|
| Advertisement PDF | Click Here |
| Application Portal | Click Here |
| DIC Careers | Click Here |
Frequently Asked Questions
Is this a call centre job?
It is technical application support for a government platform, not a general call centre role.
Do I need to write code?
Coding is not listed, but basic knowledge of web applications and REST APIs is.
Is night shift required?
The notice only says support rotations, so please ask for details.
Is a certificate needed?
No certificate is required, though ITIL awareness is an advantage.